VOICE1 LLC

FAQ 8

• Sign up for new service or support
• What information should I provide when reporting a phone system issue?
• What Priority level should I use?
• Accessing Emergency Support Services (ESS ℠)
• Getting more information

View all 8

Getting Started 1

• Opening a new support request

Switchvox 1

• Port Forwarding

Asterisk/FreePBX 1

• Port Forwards

Voicemail 5

• Accessing Voicemail Remotely
• Using Visual Voicemail
• How do I record my Voicemail Greeting over the Phone?
• How do I record personal greetings for Voicemail Options
• Setting SBC Access Control Lists

User Call Rules 1

• User Call Rules

Conference Calls 2

• Creating A Conference Room
• Simple Conference Rooms

Digium Phones & Hotdesking 3

• Using Switchvox Mobile Softphone
• Hot Desking
• Sangoma Desktop Softphone

Switchvox Reporting & Logs 1

• Call Logs

Audio Formats 1

• Supported Sound Recording Formats

Switchboard 1

• Digium Switchvox Switchboard - Not showing member names.

E911 Call Routing 1

• Creating 911 Call rules

Automation 1

• Automate. The Basics

Call Queues 1

• Switchvox Call Queues

Time Conditions 1

• TimeCondition Change Request

Custom Scripting 1

• Storing CDR data to external database for external integration

Payments 3

• Accepted Payment Methods
• Auto-Pay
• View Invoices

E911 Information 2

• Submitting E911 Address change requests and assignments
• Automated E911 Address Assignments

Messaging (SMS/MMS) 1

• 10 DLC Registrations

10DLC T-Mobile Messaging Details 1

• Messaging - 10DLC T-Mobile messaging details