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Knowledge base
General
FAQ
8
Sign up for new service or support
What information should I provide when reporting a phone system issue?
What Priority level should I use?
Accessing Emergency Support Services (ESS ℠)
Getting more information
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Getting Started
1
Opening a new support request
VoIP Security
Switchvox
1
Port Forwarding
Asterisk/FreePBX
1
Port Forwards
Switchvox Configurations
Voicemail
5
Accessing Voicemail Remotely
Using Visual Voicemail
How do I record my Voicemail Greeting over the Phone?
How do I record personal greetings for Voicemail Options
Setting SBC Access Control Lists
User Call Rules
1
User Call Rules
Conference Calls
2
Creating A Conference Room
Simple Conference Rooms
Digium Phones & Hotdesking
3
Using Switchvox Mobile Softphone
Hot Desking
Sangoma Desktop Softphone
Switchvox Reporting & Logs
1
Call Logs
Audio Formats
1
Supported Sound Recording Formats
Switchboard
1
Digium Switchvox Switchboard - Not showing member names.
E911 Call Routing
1
Creating 911 Call rules
Automation
1
Automate. The Basics
Call Queues
1
Switchvox Call Queues
Time Conditions
1
TimeCondition Change Request
Switchvox API
Custom Scripting
1
Storing CDR data to external database for external integration
Payments & Billing
Payments
3
Accepted Payment Methods
Auto-Pay
View Invoices
SIP Trunking
E911 Information
2
Submitting E911 Address change requests and assignments
Automated E911 Address Assignments
Messaging (SMS/MMS)
1
10 DLC Registrations
10DLC T-Mobile Messaging Details
1
Messaging - 10DLC T-Mobile messaging details
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